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No Fields Found.COMMON QUESTIONS
ABOUT LOMBOK ISLAND
1/ WHERE TO STAY ON LOMBOK: NORTH OR SOUTH REGION
Selecting between the enchanting North and the popular South regions of Lombok hinges upon your individual desires. The North, with its captivating vistas, boasts opulent resort enclaves, secluded beaches, and premier golfing facilities. Conversely, the South beckons with its renowned surfing breaks and hostels to backpackers.
For those seeking an all-encompassing immersion into Lombok’s diverse offerings, our exclusive tour ‘The Beaches of South Lombok‘ seamlessly intertwines the distinctive charms of both locales, facilitating an unparalleled journey through this captivating island paradise.
2/ WHAT DOES ‘RAIN SEASON’ MEAN FOR LOMBOK
Lombok experiences an equatorial climate with a rainy season from November to February, peaking in January/February, and a dry season from March to October. The North of the island typically experiences only brief afternoon or evening showers during the rainy season, which make the North-West of Lombok an all-year-round destination.
3/ IS LOMBOK SAFE
Overall, Lombok is safe and peaceful with friendly, somewhat shy people.
4/ GETTING AROUND
Lombok is a fantastic place to drive by (motor)bike, especially compared to Bali or Java. Most of Lombok’s roads are in excellent condition. The roads are practically empty (outside of Mataram and the main east-west highway) and Lombok residents drive much slower and more cautiously. If you’ve ever driven in Bali or Java, Lombok is a dream.
5/ TOURISTIC CENTRE
Senggigi, the main touristic centre of the island, is located at about 40 minutes from Lombok Private Villa Estate.
6/ GOLF IN LOMBOK
The Lombok Kosaido Golf Club, the finest golf of Lombok, is situated at 20 minutes from Lombok Private Villa Estate.
7/ CURRENCY
The official currency of Indonesia is the Indonesian Rupiah (IDR). We advise you to bring Euro or USD and to have them exchanged in Rupiah in Lombok. You can withdraw money from ATMs in the neighbourhood of Lombok Private Villa Estate
GENERAL CONDITIONS
1/ TERMS & CONDITIONS
For rentals beginning more than 30 days after the date of the booking request – a deposit of 25% of the total rental amount is payable. The remaining 75% balance must be payed not less than 35 days before the scheduled arrival date. * For rentals beginning 30 days or less after the date of the booking request – the total rental amount is payable as a deposit.
* If the required balance payment is not received, The Lombok Lodge Hospitality reserves the right to void the Guest’s booking.
2/ CANCELLATION POLICY
The following cancellation fees will generally apply:
25% of the total rental amount will be forfeited if the cancellation is made more than 30 days before the start of the rental period. 100% of the total rental amount will be forfeited if the cancellation is made between 1 and 29 days before the start of the rental period. No-show: 100% of the total rental amount will be forfeited. Shortening of stay for any reason is considered as a cancellation.
3/ 21% TAX
Kindly be informed that ++ rates at The Lombok Lodge Pool Villas are subject to 21% service- and government taxes.
THE ESTATE
1/ TOTAL SIZE OF THE LOMBOK LODGE VILLA ESTATE
6 500 SQ M
2/ PRIVATE BEACH
Yes! Lombok Private Villas are located right on the sea.
You will have direct beach access from your private Coconut-Grove Garden.
3/ ELECTRICITY
Electricity at Lombok Private Villa Estate is 220V. Wall plugs are the standard European variety – round with two pins. Adaptors are available for your convenience.
TRAVEL TO LOMBOK
1/ BALI TO LOMBOK - BOAT OR PLANE
Various transportation options connect Bali and Lombok, catering to different preferences. For speed and stunning aerial views, flights offer the quickest route. Adventure seekers can opt for fast boats, providing a thrilling ride across the sea.
For a more exclusive experience, helicopter transfers ensure swift, luxurious travel, while private yachts offer unmatched privacy and comfort.
To guarantee a smooth journey, our reservation team is ready to assist. Booking in advance is recommended to avoid any inconvenience. For more details, please visit – https://www.thelomboklodge.com/how-to-get-to-lombok
2/ AIRPORT
Lombok International Airport (Indonesian: Bandara Udara Internasional Lombok) (LOP) is the International airport on the island of Lombok. It is the island’s the only fully operational airport, located at about 90 minutes from The Lombok Lodge Villa Estate.
3/ HARBOUR
Teluk Nara and Teluk Kode are the ports from where fast boat operators arrange speedboat pickups. The transfer from Teluk Kode/Nara to The Lodge will take about 15-20minutes.
4/ VISA
https://en.wikipedia.org/wiki/Visa_policy_of_Indonesia
HEALTH & HEALTH CARE
1/ WHAT ABOUT MALARIA AND THE ZIKA VIRUS IN LOMBOK?
Malaria is pretty rare at Medana area. However, we take malaria seriously by regularly fogging / misting the resort and the surrounding areas. The Villas are sprayed daily by our housekeeping staff. If you are concerned, we recommend to use insect repellent.
2/ WHAT ABOUT THE ZIKA VIRUS IN LOMBOK?
Guests have no reason to worry about the Zika virus. We have not experienced cases of Zika at our area and have precautionary measures in place on property to control mosquitos in general. Weekly Fogging /ULV misting at The Lombok Lodge properties has been very effective against mosquito nuisance, and we offer repellents all over the properties for guests to use day and night.
WEDDING & EVENTS
1/ WEDDINGS & EVENTS
All bookings are assumed to be for normal holiday purposes only, and the Guest agrees that the use of the villa will be limited to this purpose unless otherwise confirmed in writing. If the Guest is planning to hold an event, such as a wedding or party, which involves having a larger number of people at the villa, or if the Guest is planning to use the villa for a purpose other than holiday, please communicate this at the time of booking, as special approval or arrangements may be required.
LOMBOK WITH FAMILY
1/ CHILDREN POLICY
Yes! We love it to welcome children in The Lombok Lodge Lodge Villas. Baby cots are available free of charge. Additional beds for children are available with additional charges. Maximum 1 additional bed per Villa.
2/ PETS ALLOWED
No pets are allowed.
3/ EXTRA BEDS
USD 95++ per kid per bed per night; incl. children meal plan one kid
USD 140++ per adult per bed per night, incl. adult meal plan one adult
4/ ACTIVITIES
Discover our Activity Menu > https://www.thelomboklodge.com/lombok-tours
GENERAL SERVICES & POLICIES
1/ LAUNDRY
Laundry- & Dry-Cleaning Services are available with additional charges.
2/ ADDITIONAL COSTS
The cost of electricity, mains water, cleaning and garden supplies, and local taxes are included in rental rates. There are generally no additional rental costs unless otherwise stated in the property description or the Guest booking confirmation.
3/ CHECK-IN & CHECK-OUT TIME
Check-in Time: 3:00pm
Check-out Time: 11:00am
4/ NUMBER OF GUESTS PER VILLA?
The number of persons (adults and children) staying at your private villa must not exceed the maximum number of sleeping places indicated in the booking confirmation. Exceeding this number may invalidate any insurance policy on the Property. Entry or access to the villa may be refused or limited where the number of guests exceeds the stated requirement.
WELLNESS AT THE ESTATE
1/ SPA SERVICES
Absolutely! Indulge in a rejuvenating traditional massage at the serene Tiu Kelep Spa at Lombok Private Villa Estate. Do you prefer ultimate privacy? Enjoy a relaxing in-villa spa experience, tailored just for you.
Check our Spa Menu > https://www.thelomboklodge.com/lombok-spa-yoga-and-gym
DINING AT THE ESTATE
1/ MEALS
The tariffs you are paying at The Lombok Lodge Pool Villas include daily A la Carte Breakfast and daily Tasty Set Dinner, which will be a lovely and unique experience for you and your travel partner(s). Meals will be served in the private area of your villa, by your private chef and personal butler. Alternatively, you are welcome at the restaurant facilities of The Lombok Lodge Hotel, located 15 minutes from The Lombok Lodge Villa Estate.
DINING AT THE ESTATE
1/ MEALS
The tariffs you are paying at The Lombok Lodge Pool Villas include daily A la Carte Breakfast and daily Tasty Set Dinner, which will be a lovely and unique experience for you and your travel partner(s). Meals will be served in the private area of your villa, by your private chef and personal butler. Alternatively, you are welcome at the restaurant facilities of The Lombok Lodge Hotel, located 15 minutes from The Lombok Lodge Villa Estate.
WELLNESS AT THE ESTATE
1/ SPA SERVICES
Absolutely! Indulge in a rejuvenating traditional massage at the serene Tiu Kelep Spa at Lombok Private Villa Estate. Do you prefer ultimate privacy? Enjoy a relaxing in-villa spa experience, tailored just for you.
Check our Spa Menu > https://www.thelomboklodge.com/lombok-spa-yoga-and-gym
GENERAL SERVICES & POLICIES
1/ LAUNDRY
Laundry- & Dry-Cleaning Services are available with additional charges.
2/ ADDITIONAL COSTS
The cost of electricity, mains water, cleaning and garden supplies, and local taxes are included in rental rates. There are generally no additional rental costs unless otherwise stated in the property description or the Guest booking confirmation.
3/ CHECK-IN & CHECK-OUT TIME
Check-in Time: 3:00pm
Check-out Time: 11:00am
4/ NUMBER OF GUESTS PER VILLA?
The number of persons (adults and children) staying at your private villa must not exceed the maximum number of sleeping places indicated in the booking confirmation. Exceeding this number may invalidate any insurance policy on the Property. Entry or access to the villa may be refused or limited where the number of guests exceeds the stated requirement.
WEDDING & EVENTS
ABOUT LOMBOK ISLAND
1/ WHERE TO STAY ON LOMBOK: NORTH OR SOUTH REGION
Selecting between the enchanting North and the popular South regions of Lombok hinges upon your individual desires. The North, with its captivating vistas, boasts opulent resort enclaves, secluded beaches, and premier golfing facilities. Conversely, the South beckons with its renowned surfing breaks and hostels to backpackers.
For those seeking an all-encompassing immersion into Lombok’s diverse offerings, our exclusive tour ‘The Beaches of South Lombok‘ seamlessly intertwines the distinctive charms of both locales, facilitating an unparalleled journey through this captivating island paradise.
2/ WHAT DOES ‘RAIN SEASON’ MEAN FOR LOMBOK
Lombok experiences an equatorial climate with a rainy season from November to February, peaking in January/February, and a dry season from March to October. The North of the island typically experiences only brief afternoon or evening showers during the rainy season, which make the North-West of Lombok an all-year-round destination.
3/ IS LOMBOK SAFE
Overall, Lombok is safe and peaceful with friendly, somewhat shy people.
4/ GETTING AROUND
Lombok is a fantastic place to drive by (motor)bike, especially compared to Bali or Java. Most of Lombok’s roads are in excellent condition. The roads are practically empty (outside of Mataram and the main east-west highway) and Lombok residents drive much slower and more cautiously. If you’ve ever driven in Bali or Java, Lombok is a dream.
5/ TOURISTIC CENTRE
Senggigi, the main touristic centre of the island, is located at about 40 minutes from Lombok Private Villa Estate.
6/ GOLF IN LOMBOK
The Lombok Kosaido Golf Club, the finest golf of Lombok, is situated at 20 minutes from Lombok Private Villa Estate.
7/ CURRENCY
The official currency of Indonesia is the Indonesian Rupiah (IDR). We advise you to bring Euro or USD and to have them exchanged in Rupiah in Lombok. You can withdraw money from ATMs in the neighbourhood of Lombok Private Villa Estate
GENERAL CONDITIONS
1/ TERMS & CONDITIONS
For rentals beginning more than 30 days after the date of the booking request – a deposit of 25% of the total rental amount is payable. The remaining 75% balance must be payed not less than 35 days before the scheduled arrival date. * For rentals beginning 30 days or less after the date of the booking request – the total rental amount is payable as a deposit.
* If the required balance payment is not received, The Lombok Lodge Hospitality reserves the right to void the Guest’s booking.
2/ CANCELLATION POLICY
The following cancellation fees will generally apply:
25% of the total rental amount will be forfeited if the cancellation is made more than 30 days before the start of the rental period. 100% of the total rental amount will be forfeited if the cancellation is made between 1 and 29 days before the start of the rental period. No-show: 100% of the total rental amount will be forfeited. Shortening of stay for any reason is considered as a cancellation.
3/ 21% TAX
Kindly be informed that ++ rates at The Lombok Lodge Pool Villas are subject to 21% service- and government taxes.
THE ESTATE
1/ TOTAL SIZE OF THE LOMBOK LODGE VILLA ESTATE
6 500 SQ M
2/ PRIVATE BEACH
Yes! Lombok Private Villas are located right on the sea.
You will have direct beach access from your private Coconut-Grove Garden.
3/ ELECTRICITY
Electricity at Lombok Private Villa Estate is 220V. Wall plugs are the standard European variety – round with two pins. Adaptors are available for your convenience.
TRAVEL TO LOMBOK
1/ BALI TO LOMBOK – BOAT OR PLANE
Various transportation options connect Bali and Lombok, catering to different preferences. For speed and stunning aerial views, flights offer the quickest route. Adventure seekers can opt for fast boats, providing a thrilling ride across the sea.
For a more exclusive experience, helicopter transfers ensure swift, luxurious travel, while private yachts offer unmatched privacy and comfort.
To guarantee a smooth journey, our reservation team is ready to assist. Booking in advance is recommended to avoid any inconvenience. For more details, please visit – https://www.thelomboklodge.com/how-to-get-to-lombok
2/ AIRPORT
Lombok International Airport (Indonesian: Bandara Udara Internasional Lombok) (LOP) is the International airport on the island of Lombok. It is the island’s the only fully operational airport, located at about 90 minutes from The Lombok Lodge Villa Estate.
3/ HARBOUR
Teluk Nara and Teluk Kode are the ports from where fast boat operators arrange speedboat pickups. The transfer from Teluk Kode/Nara to The Lodge will take about 15-20minutes.
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