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Purely based on Commission per Reservation
No Monthly Fee
30% from the Published Rate (Excl. Food Services)
Management Services are subject to Annual Review
The total commission you pay will be 30%. For reservations by OTA’s or other travel agents, the commission will consist of the agent commission – usually 10% – and The Lombok Lodge Management Commission – 20% in case agent with 10% commission involved.
The above gives us the motivation to proactively market your villa and gain exposure, as the more you earn, the more we earn too. The management services are mandatory should you choose to have revenue from your villa using The Lombok Lodge Hospitality Brand.
The Lombok Lodge Management Services consist of Hospitality Services
& Branding- & Marketing Services
More than 60 highly-trained staff and the highest Hospitality Standards
for International Guests who will book your Villa.
Reservation Services – Check-in/Check-out Services – Butler Services* – Housekeeping* – Concierge Services for Activity Arrangements & Transfers – Chef & Food Services*
* Services available with additional charges for your personal stay and for the stays of your relatives.
R E S E R V A T I O N – S E R V I C E S
A professional team of reservationists takes care of guest’s requests, inquires about their specific needs and demands, and pre-arrange their requests with the operational team for a start of the perfect holiday. They will, with their professional training, act as the representative of the villa to fulfil every demand.
The team also takes care of numerous requests from all online and offline agents, using the most up-to-date reservation and booking software, to avoid any double-booking or mistakes, maximizing efficiency.
As a villa owner, will receive a special link to your property and get real-time updates on any new reservation through email. You can sit back and relax, while we take care of the communication with the guests.
C H E C K – I N / C H E C K – O U T – S E R V I C E S
As with many private villa rentals, the biggest headache will be the undetermined guests’ check-in time. It might be 2 am in the morning, or an unannounced arrival early in the morning. However, with our professional team of villa managers, this will no longer be a hassle.
The team will pre-arrange check-in time with the guests, and wait for them no matter how late it is into the night, and always with a big smile on their face to settle them into the villa.
With years of experience, they’re also experts in complaint solving and negotiation. They will be the one to communicate with guests who check-out late with professional attitudes to guarantee a satisfactory result.
Every villa has its unique characteristics and different safety precautions, so our villa manager team will introduce the villa individually to the guests and showcase them as a piece of art.
B U T L E R – S E R V I C E S *
24H Butler Services are included for all Guest Reservations.
Butler Services are available with additional charge for your personal stays and the villa stays of your relatives.
H O U S E K E E P I N G – S E R V I C E S *
Twice Daily Housekeeping Services are included for all Guest Reservations.
Twice Daily Housekeeping Services are available for your personal stays and the villa stays of your relatives with additional charges.
C O N C I E R G E – S E R V I C E S
An online concierge service is available for all Guest Reservations, as well as for your personal stays and the villa stays of your relatives. Charges will apply for Activities & Transfer Services.
C H E F & F O O D – S E R V I C E S *
All Guest Reservations at The Private Villa Estate include daily A la Carte Breakfast and daily Fine Casual Dinner. Food Charges will be deducted from published rates after the agents commission fees (if applicable) and before The Lombok Lodge management fees.
* Chef & Food Services are available with additional charges for your personal stay and for the stays of your relatives.
Branding & Marketing Service Agreements will be available per year, in order to offer you as much as flexibility as possible. Only a 6 Months advance notice is required to stop the Management, Branding & Marketing Cooperation.
The Lombok Lodge Branding & Marketing Service Agreement is a part of The Lombok Lodge Management Agreement which means that the Villa will be promoted by the Social Media Team of The Lombok Lodge
S O C I A L – M E D I A & S E O
Social media and SEO will enhance the bookings of your villas by reaching prospective guest and boosting your brand.
W E B – D E S I G N & D E V E L O P M E N T
Your villa will have a page at our responsive website to showcase your property and boost up your digital existence. E-Commerce Distribution. Your villa will be distributed through our partners, villa agents, our client database, online travel agents, tour operators, etc.
P H O T O – & V I D E O G R A P H Y
We provide professional photo and video shooting using professional equipment and drone. Then professional quality of editing using the best softwares.